Pros
Cute and effective design
Sturdy construction
Realistic flame effect
Crackling sound enhances realism
1400W heat output sufficient for small to medium rooms
Stays cool to the touch on top, sides, and back
Overheating protection
Easy to assemble
Great customer service
Affordable price
Thermostat control
Perfect size for various spaces
CSA certified
Cons
Heater doesn't stay on continuously
Fan has only one setting
No remote control
Main Product Advantages
10 Ease of Assembly
Assembly is straightforward, involving only the attachment of the legs. Customers find setup to be quick and simple.
9 Design and Aesthetics
The fireplace has an amazing finish, realistic flame effects, and sturdy construction. It is visually appealing and adds coziness to the space.
9 Safety
The sides, top, and back stay cool, and the unit has overheating protection. However, it might overload the circuit breaker if used with other high-energy appliances.
9 Customer Service
Customer service is highly praised. Issues are addressed promptly, often resulting in replacements and satisfactory resolutions.
8 Heat Output
The heater effectively warms up small to medium-sized rooms quickly. However, the fan has only one setting and the thermostat control range is wide and hard to adjust.
8 Affordability
The product is seen as reasonably priced given its features and performance, though some users question its value due to durability issues with the flame effect.
8 Portability and Size
The heater's compact size makes it easy to move and fit into various spaces. It's especially praised for fitting well in places like sunrooms and small living rooms.
6 Crackling Sound Feature
The crackling sound effect is seen as a fun addition by some, but considered unnecessary or gimmicky by others. The quality of the sound is not great.
5 Durability
Some users experience premature failure of the flame effect, diminishing the product's overall value and leading to dissatisfaction.
4 Remote Control
The lack of a remote control is a common complaint. Users would prefer to have the convenience of adjusting the settings from a distance.
TURBRO Suburbs 20 in. Electric Fireplace Infrared Heater
🔥Toasty Fireplace: There’s no better feeling than relaxing by the fireplace on a cold, winter evening as you sip a steaming cup of hot cocoa. Stay warm this winter with the efficient 4,777 BTU heat output of a TURBRO Suburbs electric stove.
🔥Flame Control: Create a charming fireside environment without the mess and smoke of a real fire. The flame effect can be turned on separately from the heat to help you set the mood when the heater is not needed.
🔥Safe to Touch: The heating element is located on the bottom so the body of the stove is always cool to the touch, no matter how long it has been running.
🔥Easy to Use: Simply flip the switch to turn on the heating element, set the thermostat from 68-95℉, and wait as your room instantly begins to heat up.
🔥Realistic Crackling Sound: Immerse yourself in the cozy atmosphere as our fireplace replicates the authentic sound of wood logs crackling and burning, adding to the realism of your fireplace experience.
🔥Overheat Protection: Overheating protection automatically shuts the heater off if the internal temperature gets too hot. The TURBRO Suburbs heater is CSA certified to be safe for use in North America.
Conclusion
The TURBRO Suburbs 20 in. Electric Fireplace Infrared Heater offers an excellent blend of warmth, safety, and ambiance. With its 4,777 BTU heat output, realistic flame effect, and authentic crackling sound, this fireplace stove creates a cozy and inviting atmosphere. Its user-friendly features and CSA certification make it a safe and reliable option for cold evenings.