Pros
Sleek
Powerful
Great display
Well made
Comfortable to use
Very flexible
Attractive
Long battery life
Responsive touchscreen
Good for note-taking
Multiple modes (laptop, tablet)
Can run many programs simultaneously
Good for both work and some gaming
High performance
Cons
Non-upgradable storage and RAM
High price
Frequent technical issues
Main Product Advantages
10 Display Quality
The Surface Book 2 features a high-resolution 13.5" display that is well-regarded for its clarity and brightness. Users appreciate both the general usability and note-taking capabilities with the Surface Pen.
9 Sleek Design
The Microsoft Surface Book 2 13.5" has a sleek and modern design with a metal keyboard and an accordion hinge. It is attractive and well-made, making it look premium and professional.
9 Portability and Flexibility
The detachable screen and multiple usage modes make the Surface Book 2 very flexible. It can be used as a standalone tablet or propped up for entertainment, which is ideal for students and professionals.
8 Powerful Performance
Equipped with an Intel Core i7 processor, 8GB of RAM, and 256GB of storage, the Surface Book 2 delivers powerful performance suitable for multiple programs, CAD software, and some gaming. However, some users experienced issues with the GPU and non-upgradeable internal storage and RAM.
8 Note-Taking and Stylus Use
The touch screen and compatibility with the Surface Pen make it highly recommended for note-taking, especially for students. However, the separate purchase of the pen adds to the overall cost.
7 Battery Life
The device has an impressive battery life split between the keyboard and tablet components, making it long-lasting under normal usage. However, running intensive tasks can significantly deplete the battery even when plugged in.
7 Software Experience
Surface Book 2 provides a solid software experience, especially when using Microsoft applications like OneNote for note-taking. However, some users find the Windows 10 interface less intuitive compared to other platforms like macOS.
6 Connectivity
While the device offers a variety of ports including USB-C and USB 3.0, the lack of an HDMI port and limited USB ports require users to invest in additional hubs or docks for full connectivity.
6 Customer Support
Microsoft’s customer support has been described as attentive and responsive, but the frequency of requiring support and returns indicates underlying product issues that still need addressing.
5 Build Issues
Some users encountered hardware problems such as GPU crashes, expanding battery issues, and fragile build quality with scratches and cracks appearing over time. Microsoft's tech support has been required frequently by some users.
Microsoft Surface Book 2 13.5" (Intel Core i7, 8GB RAM, 256 GB)
The most powerful Surface ever: Run professional-grade software all day with the latest quad-core powered Intel Core processors and the best graphics performance yet with the latest NVIDIA GeForce GPUs.
Longer Battery Life, Incredible Graphics
Take a closer look at how Surface Book 2 is the ultimate laptop for running powerful apps in Office, demanding graphics software, inking in Windows and more, at work or on the go.
Designed With Innovation in Every Detail
Lightweight and powerful with unprecedented performance in a laptop this size. Get ideas down fast with a backlit keyboard and a display designed for touch and Surface Pen.
The Connections You Need
Connect all your devices with USB 3.1, full-size SD card, and Surface Dock (Surface Dock Sold Separately). Use the new USB-C port as a single connector to charge devices, transfer files, and display video on external monitors.
Engineered for the Best of Office
Designed by Microsoft, Surface is engineered to deliver the best experience with Office and Windows, and supported by world-class customer care.
Innovation in Every Detail
Lightweight, lightning-fast, and a PixelSense Display designed for Pen and touch. Powerful, durable, and lightweight: Premium design and materials make the new Surface Book 2 thin and light enough to take anywhere without sacrificing performance.
Stunning PixelSense Display
The blazing graphics and razor-sharp resolution of Surface Book 2 come to life on the immersive PixelSense Display, designed to be viewed, touched, and written on. The contrast ratio is 1600:1.
Back-Lit, Full-Size Keyboard
Type faster with confidence. Your fingers fly over the keys on the comfortable backlit keyboard.
Ultra-Precise Glass Trackpad
Quickly and confidently click and gesture on the large, high-precision, all-glass trackpad.
Includes
Microsoft Surface Book 2 and Power Supply.
Conclusion
The Microsoft Surface Book 2 13.5" is an exceptional combination of power, performance, and portability. From professional-grade software to stunning visuals and versatile connectivity, this laptop is designed to meet the demands of diverse users. Engineered with innovation and support from Microsoft, it offers a seamless integration with Office and Windows, making it a reliable choice for professionals and creatives alike. Its lightweight, premium design ensures you don't sacrifice portability for performance. Overall, the Surface Book 2 stands out as one of the most powerful and versatile laptops available today.