Pros
Easy to install as a replacement
Works well
Quieter than older models
Aladdin app connectivity
Good value
Decent light on the unit
Includes two remotes and an outside keypad
Solid build
Detailed instructions with pictures
Responsive online chat support
Cons
Installation can be challenging for some
Programming buttons may not make good contact
Chain tensioning may bind if not correctly set
Main Product Advantages
9 Ease of Installation
Most reviews mention that the installation process is relatively straightforward, particularly when replacing an existing opener. Step-by-step instructions provided in the package seem to be clear and easy to follow. However, some users experienced minor difficulties, suggesting that having two people could make the job easier.
9 Instruction Clarity
The instructions are comprehensive and detailed, often in the form of a large poster with pictures. Though initially daunting, users find that they are easy to understand after a thorough read.
8 Quiet Operation
The Genie Chain Drive 550 is repeatedly praised for its quiet operation compared to older models or other brands. Users note that it significantly reduces noise, making it less noticeable when in use.
8 Build Quality and Value
The Genie Chain Drive 550 is described as well-built and durable. The metal parts are sturdy, and the unit itself is smaller and more efficient. Users feel that they receive good value for the money spent.
7 Compatibility with Old Systems
Users appreciate that the Genie opener is compatible with older wiring systems, making the installation smoother. However, some issues with collision avoidance sensors and wall buttons were reported.
7 Programming and Remote Features
The remotes and exterior keypad are generally easy to program, although some users faced difficulties with the car button setup. The programming process for the unit itself is described as straightforward, although some design issues with the buttons were noted.
7 Compatibility with Heavy Doors
The opener performs well with heavy, solid panel doors, demonstrating its robustness and reliable performance.
6 Customer Support
Customer support appears to be responsive, especially through online chat. However, phone support has been reported to have long wait times.
6 Smart Features
While the Genie Chain Drive 550 works well with the Aladdin app, users recommend getting a unit with MyQ built-in for a fully smart garage door experience. The lack of MyQ integration is seen as a minor downside.
6 Programming Mode Access
Gaining access to the programming mode can be problematic due to poorly designed plastic cover buttons that don't make good contact with the actual buttons on the printed circuit board.
Introduction
Experience power and reliability with the long-lasting Genie Chain Drive 550 Garage Door Opener. Built with a heavy-duty chain and a powerful DC motor, this model ensures smooth operation with soft starts and stops. You can count on years of service from this low-maintenance, easy-to-install garage door opener.
Key Features
This garage door opener is equipped with Genie's INTELLICODE technology, preventing unauthorized persons from accessing your garage. The included Safe-T-Beam safety sensors provide additional protection by using an infrared beam of light across the door opening to ensure your family’s safety.
The Chain Drive 550 is compatible with 7-foot-high garage doors. If you have an 8-foot-high door, an extension kit is required (sold separately). The opener includes several accessories for added safety and convenience. Two pre-programmed 3-button remotes allow you to open the garage door from your car. The wireless keyless keypad enables garage door access with a personal PIN number. Additionally, the multi-function wall console serves as a control panel, providing features like a light control button and a vacation lock.
Support and Reliability
Genie offers US-based technical support available by phone or chat to assist with any issues or questions regarding the Chain Drive 550. The heavy-duty chain construction ensures many years of reliable operation, making this garage door opener both durable and dependable.
Conclusion
The Genie Chain Drive 550 Garage Door Opener offers a combination of power, reliability, and security. Its robust construction, advanced safety features, and user-friendly accessories make it an excellent choice for any homeowner looking to upgrade their garage door system. With strong support options and a focus on long-term durability, this model is a highly recommended investment for your home's convenience and security.
