Pros
Affordable price
Quick and easy setup
Decent performance for basic use
Good quality peripherals (keyboard, mouse, monitor)
Compact size with multiple USB ports
Pre-installed software allows for immediate use
Great value for a refurbished product
Adequate packaging for shipping
Helps users with basic computing needs efficiently
Cons
Cosmetic imperfections like scratches and dings
Inconsistent monitor and peripheral brands
Occasional low-memory warnings
Main Product Advantages
8 Price
The product is very reasonably priced, especially considering that it is refurbished. Multiple reviewers have mentioned the value for the money.
7 Ease of Setup
Many users found the setup process quick and easy with no major issues, suitable even for those less tech-savvy.
7 Shipping and Packaging
Packaging was generally well-received. Most users noted that items were packaged securely to prevent damage during shipping.
6 Performance
The computer performs satisfactorily for basic tasks, especially considering its refurbished state. Some users noted it performed well for browsing, office work, and other light tasks.
6 Operating System
The computer comes with Windows 10 Home, which is seen as a positive feature. Some users had issues with pre-installed software and system messages.
5 Monitor Quality
The monitor quality varied among users. Some experienced minor flaws like small discolorations, while others found significant issues like spray paint overlay or damage.
5 Accessory Quality
The keyboard, mouse, and speakers were generally described as functional but not high-end. Some users planned to replace them with better options.
4 Build Quality
Build quality received mixed reviews. Some users reported minor scratches and dings, while others reported more severe cosmetic and functional issues.
4 Overall Longevity
Several users expressed concerns about the longevity of the product, given its refurbished nature. Expectations varied from a few months to potentially longer for light use.
3 Customer Support
Customer support was frequently criticized for being unresponsive and unhelpful. This was a common point of frustration among users.
Dell OptiPlex Desktop Complete Computer Package Review
The Dell OptiPlex has always been Dell's flagship model, originally designed for heavy use in the corporate environment. These desktops are built with higher quality components than typical off-the-shelf retail models, making them perfect for both business and home use.
This particular model has been fully refurbished. Every component has been cleaned and tested for full functionality. The cosmetics have been improved to show only minor wear, ensuring it looks great. A fresh installation of Windows 10 Home is performed with the included new license, making it ready to use right out of the box.
Included in the package are all necessary cables, a keyboard, a mouse, and a 17" LCD monitor, although brands may vary. This makes for a convenient and complete setup.
Additionally, this computer includes a trial version of Microsoft Office 365. This allows you to try the new versions of Word, Excel, and PowerPoint. For those who prefer, a standard open-source office suite is also included. Please note that purchases of Microsoft Office 365 beyond the included trial are not returnable or refundable.
Conclusion
Overall, the Dell OptiPlex Desktop Complete Computer Package offers a high-quality, refurbished computing solution that is ready to use immediately. With its robust build, refreshed components, and useful software, it is an excellent choice for both business and personal use.
