Pros
Easy to install and configure
Normal batteries preferred over proprietary ones
Maintains standard lock appearance on the outside
Auto relock feature useful
Can be controlled remotely with a hub
Durable in extreme weather and heavy use
Useful app with simple interface
Can use existing deadbolt key
Different user accounts and access levels
Cons
WiFi gateway does not support multiple locks
Can be noisy
Limited to single cylinder deadbolts
Main Product Advantages
9 Ease of Installation
Most users found the lock easy to install, with many completing the process in under 5 minutes. Issues, if any, were typically related to specific door types rather than the lock itself.
9 Durability
Many users praised the lock’s ability to withstand extreme weather - it held up well in both very humid summers and freezing winters over multiple years.
8 Ease of Use
The lock is user-friendly, integrating well with its app. Users appreciated the intuitive interface, whether through the app or manual operation. The geofencing auto-unlock and auto-lock capabilities were highlights.
8 Battery Life
The lock uses regular AA batteries, and many users reported replacing them approximately once a year, which was seen as a favorable duration.
8 Security Features
The lock offers various security features such as user-specific accounts, temporary access, and integration with other smart home devices. However, the fundamental remote locking sometimes had criticisms due to connectivity.
8 App Usability
The accompanying app was generally well-received for its ease of navigation and clear, informative interface. Users appreciated the straightforward operation and ability to control the lock remotely.
7 Compatibility
The lock fits a broad range of doors but sometimes required additional adapters for specific brands. A few users encountered issues with metal frames or specific deadbolt types.
6 Connectivity
Some users faced challenges with Wi-Fi and Bluetooth connectivity, particularly needing the hub close to the lock. There were a few instances where connection dropped or the remote interface was unreliable.
6 Noise Level
While not excessively loud, the lock was noted to be louder than some smart lock alternatives. However, most users did not find the noise level to be a significant drawback.
4 Customer Support
Customer service received poor feedback, particularly for installation support and resolving connectivity issues. Several users found the lack of direct phone support disappointing.
Product Review: August Home Smart Lock + Connect, Silver
The August Home Smart Lock + Connect, Silver offers exceptional convenience by allowing you to control your door from anywhere. This advanced smart lock system pairs with your existing deadbolt, ensuring that your traditional keys remain functional.
One of the standout features of the August Home Smart Lock is its compatibility with popular voice assistants such as Alexa and Hey Google. This integration allows for seamless voice control, making it much easier to manage entry to your home.
Conclusion
Overall, the August Home Smart Lock + Connect, Silver is a versatile and user-friendly solution for upgrading home security. Its ability to work with existing deadbolts and modern voice assistants makes it a smart investment for any household.
